Intercom Pricing (2026)
Customer service platform powered by AI.
✗ No free plan paid
From $39/mo
Reviewed by the StackSwitch Editorial Team · Last updated July 2026
Intercom plans
Essential
seat/mo
$39
- ✓ Shared inbox
- ✓ Basic automation
- ✓ Messenger
- ✓ Help centre
Most popular
Advanced
seat/mo
$99
- ✓ Everything in Essential
- ✓ AI Agent (Fin)
- ✓ Workflows
- ✓ Multiple inboxes
Expert
seat/mo
$139
- ✓ Everything in Advanced
- ✓ Workload management
- ✓ CSAT
- ✓ SSO
Is Intercom worth the price?
Intercom scores 4.5/5 on G2 and 4.5/5 on Capterra. With no free plan, we recommend trialling a competitor first to validate the use case before purchasing.
Pros
- ✓Best-in-class live chat
- ✓Powerful AI agent
- ✓Great onboarding tools
- ✓Strong integrations
Cons
- ✗Very expensive
- ✗Pricing adds up with usage
- ✗Overkill for small teams
Intercom user ratings
4.5/5
G2 score
4.5/5
Capterra score
Intercom pricing: frequently asked questions
How much does Intercom cost per month?
Intercom starts at $39/mo with no free plan.
Does Intercom have a free plan?
No — Intercom does not have a free plan. See the plans above for pricing details.
How many pricing plans does Intercom have?
Intercom offers 3 plans: Essential, Advanced, Expert.
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