Intercom Pricing (2026)
Customer service platform powered by AI.
✗ No free plan paid
From $39/mo
Intercom plans
Essential
seat/mo
$39
- ✓ Shared inbox
- ✓ Basic automation
- ✓ Messenger
- ✓ Help centre
Most popular
Advanced
seat/mo
$99
- ✓ Everything in Essential
- ✓ AI Agent (Fin)
- ✓ Workflows
- ✓ Multiple inboxes
Expert
seat/mo
$139
- ✓ Everything in Advanced
- ✓ Workload management
- ✓ CSAT
- ✓ SSO
Is Intercom worth the price?
Pros
- ✓Best-in-class live chat
- ✓Powerful AI agent
- ✓Great onboarding tools
- ✓Strong integrations
Cons
- ✗Very expensive
- ✗Pricing adds up with usage
- ✗Overkill for small teams
Intercom user ratings
4.5/5
G2 score
4.5/5
Capterra score
Looking for a cheaper alternative to Intercom?
We've compared the best Intercom alternatives by price, features, and use case.
See Intercom alternatives →