Freshdesk Pricing (2026)
Customer support software that's easy and affordable.
✓ Free plan available freemium
From $15/mo
Freshdesk plans
Free (Sprout)
forever
Free
- ✓ Unlimited agents
- ✓ Email & social tickets
- ✓ Knowledge base
- ✓ Basic reports
Most popular
Growth
agent/mo
$15
- ✓ Everything in Free
- ✓ Automations
- ✓ SLAs
- ✓ Business hours
Pro
agent/mo
$49
- ✓ Everything in Growth
- ✓ Round-robin routing
- ✓ CSAT surveys
- ✓ Custom roles
Enterprise
agent/mo
$79
- ✓ Everything in Pro
- ✓ Skill-based routing
- ✓ Sandbox
- ✓ Audit log
Is Freshdesk worth the price?
Pros
- ✓Generous free plan
- ✓Easy to set up
- ✓Good automation
- ✓Affordable entry point
Cons
- ✗AI features limited on lower tiers
- ✗Reporting less powerful than Zendesk
- ✗Occasional UI bugs
Freshdesk user ratings
4.4/5
G2 score
4.5/5
Capterra score
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