Freshdesk Pricing (2026)
Customer support software that's easy and affordable.
✓ Free plan available freemium
From $15/mo
Reviewed by the StackSwitch Editorial Team · Last updated July 2026
Freshdesk plans
Free (Sprout)
forever
Free
- ✓ Unlimited agents
- ✓ Email & social tickets
- ✓ Knowledge base
- ✓ Basic reports
Most popular
Growth
agent/mo
$15
- ✓ Everything in Free
- ✓ Automations
- ✓ SLAs
- ✓ Business hours
Pro
agent/mo
$49
- ✓ Everything in Growth
- ✓ Round-robin routing
- ✓ CSAT surveys
- ✓ Custom roles
Enterprise
agent/mo
$79
- ✓ Everything in Pro
- ✓ Skill-based routing
- ✓ Sandbox
- ✓ Audit log
Is Freshdesk worth the price?
Freshdesk scores 4.4/5 on G2 and 4.5/5 on Capterra. The free plan is a low-risk way to test it before committing to a paid tier.
Pros
- ✓Generous free plan
- ✓Easy to set up
- ✓Good automation
- ✓Affordable entry point
Cons
- ✗AI features limited on lower tiers
- ✗Reporting less powerful than Zendesk
- ✗Occasional UI bugs
Freshdesk user ratings
4.4/5
G2 score
4.5/5
Capterra score
Freshdesk pricing: frequently asked questions
How much does Freshdesk cost per month?
Freshdesk has a free plan. Paid plans start at $15/mo.
Does Freshdesk have a free plan?
Yes — Freshdesk offers a free plan. You can upgrade to a paid tier when you need more features.
How many pricing plans does Freshdesk have?
Freshdesk offers 4 plans: Free (Sprout), Growth, Pro, Enterprise.
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