stackswitch

Gainsight Pricing (2026)

Customer success platform to reduce churn and drive growth.

✗ No free plan paid From Free/mo
Reviewed by the StackSwitch Editorial Team · Last updated July 2026

Gainsight plans

Essentials
contact
Free
  • ✓ Customer health scores
  • ✓ Playbooks
  • ✓ Timeline
  • ✓ Basic reporting
Most popular
Enterprise
contact
Free
  • ✓ Everything in Essentials
  • ✓ Advanced analytics
  • ✓ Revenue management
  • ✓ Custom integrations

Is Gainsight worth the price?

Gainsight scores 4.4/5 on G2 and 4.4/5 on Capterra. With no free plan, we recommend trialling a competitor first to validate the use case before purchasing.

Pros

  • ✓Most comprehensive CS platform
  • ✓Strong automation
  • ✓Industry leader
  • ✓Excellent reporting

Cons

  • ✗Very expensive
  • ✗Implementation takes months
  • ✗Overkill for small CS teams
  • ✗Complex to configure

Gainsight user ratings

4.4/5
G2 score
4.4/5
Capterra score

Gainsight pricing: frequently asked questions

How much does Gainsight cost per month?

Gainsight starts at Free/mo with no free plan.

Does Gainsight have a free plan?

No — Gainsight does not have a free plan. See the plans above for pricing details.

How many pricing plans does Gainsight have?

Gainsight offers 2 plans: Essentials, Enterprise.

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