Gainsight Pricing (2026)
Customer success platform to reduce churn and drive growth.
✗ No free plan paid
From Free/mo
Gainsight plans
Essentials
contact
Free
- ✓ Customer health scores
- ✓ Playbooks
- ✓ Timeline
- ✓ Basic reporting
Most popular
Enterprise
contact
Free
- ✓ Everything in Essentials
- ✓ Advanced analytics
- ✓ Revenue management
- ✓ Custom integrations
Is Gainsight worth the price?
Pros
- ✓Most comprehensive CS platform
- ✓Strong automation
- ✓Industry leader
- ✓Excellent reporting
Cons
- ✗Very expensive
- ✗Implementation takes months
- ✗Overkill for small CS teams
- ✗Complex to configure
Gainsight user ratings
4.4/5
G2 score
4.4/5
Capterra score
Looking for a cheaper alternative to Gainsight?
We've compared the best Gainsight alternatives by price, features, and use case.
See Gainsight alternatives →