Gainsight Pricing (2026)
Customer success platform to reduce churn and drive growth.
✗ No free plan paid
From Free/mo
Reviewed by the StackSwitch Editorial Team · Last updated May 2026
Gainsight plans
Essentials
contact
Free
- ✓ Customer health scores
- ✓ Playbooks
- ✓ Timeline
- ✓ Basic reporting
Most popular
Enterprise
contact
Free
- ✓ Everything in Essentials
- ✓ Advanced analytics
- ✓ Revenue management
- ✓ Custom integrations
Is Gainsight worth the price?
Gainsight scores 4.4/5 on G2 and 4.4/5 on Capterra. With no free plan, we recommend trialling a competitor first to validate the use case before purchasing.
Pros
- ✓Most comprehensive CS platform
- ✓Strong automation
- ✓Industry leader
- ✓Excellent reporting
Cons
- ✗Very expensive
- ✗Implementation takes months
- ✗Overkill for small CS teams
- ✗Complex to configure
Gainsight user ratings
4.4/5
G2 score
4.4/5
Capterra score
Gainsight pricing: frequently asked questions
How much does Gainsight cost per month?
Gainsight starts at Free/mo with no free plan.
Does Gainsight have a free plan?
No — Gainsight does not have a free plan. See the plans above for pricing details.
How many pricing plans does Gainsight have?
Gainsight offers 2 plans: Essentials, Enterprise.
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