Zendesk Pricing (2026)
Enterprise customer service platform.
✗ No free plan paid
From $19/mo
Reviewed by the StackSwitch Editorial Team · Last updated July 2026
Zendesk plans
Support Team
agent/mo
$19
- ✓ Ticketing
- ✓ Email & social channels
- ✓ Basic reporting
- ✓ Pre-built integrations
Most popular
Suite Team
agent/mo
$55
- ✓ Everything in Support Team
- ✓ Live chat
- ✓ Help centre
- ✓ AI bots
Suite Growth
agent/mo
$89
- ✓ Everything in Suite Team
- ✓ Self-service portal
- ✓ AI-powered answers
- ✓ SLAs
Suite Professional
agent/mo
$115
- ✓ Everything in Growth
- ✓ Routing & intelligence
- ✓ Custom analytics
- ✓ HIPAA compliance
Is Zendesk worth the price?
Zendesk scores 4.3/5 on G2 and 4.4/5 on Capterra. With no free plan, we recommend trialling a competitor first to validate the use case before purchasing.
Pros
- ✓Industry-leading ticketing
- ✓Massive ecosystem
- ✓Scales to enterprise
- ✓Strong reporting
Cons
- ✗Very expensive
- ✗Complex setup
- ✗Feels bloated for small teams
- ✗Price jumps at higher tiers
Zendesk user ratings
4.3/5
G2 score
4.4/5
Capterra score
Zendesk pricing: frequently asked questions
How much does Zendesk cost per month?
Zendesk starts at $19/mo with no free plan.
Does Zendesk have a free plan?
No — Zendesk does not have a free plan. See the plans above for pricing details.
How many pricing plans does Zendesk have?
Zendesk offers 4 plans: Support Team, Suite Team, Suite Growth, Suite Professional.
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