Microsoft Teams vs Webex: Which is better in 2026?
A side-by-side comparison of pricing, features, and use cases to help you decide between Microsoft Teams and Webex.
Microsoft Teams
Chat, calls, and collaboration in Microsoft 365
From $4/mo
Free plan available
Webex
Enterprise video conferencing and collaboration by Cisco
From $14.5/mo
Free plan available
Head-to-head comparison
| Feature | Microsoft Teams | Webex |
|---|---|---|
| Starting price | $4/mo ✓ Cheaper | $14.5/mo |
| Free plan | ✓ Yes | ✓ Yes |
| Pricing model | freemium | freemium |
| G2 rating | 4.3/5 ↑ | 4.2/5 |
| Capterra rating | 4.4/5 | 4.4/5 |
| Founded | 2017 | 1995 |
Microsoft Teams: pros & cons
Pros
- ✓Included in Microsoft 365
- ✓Deep Office integration
- ✓Strong enterprise features
- ✓Large meeting capacity
Cons
- ✗Complex and bloated UI
- ✗Notification management is poor
- ✗Less pleasant than Slack for daily use
- ✗Requires Microsoft ecosystem
Webex: pros & cons
Pros
- ✓Enterprise-grade security
- ✓Excellent noise cancellation
- ✓Strong compliance features
- ✓Good for regulated industries
Cons
- ✗Less intuitive than Zoom
- ✗UI feels dated
- ✗Overkill for small teams
- ✗Higher cost