Microsoft Teams vs Zoom: Which is better in 2026?
A side-by-side comparison of pricing, features, and use cases to help you decide between Microsoft Teams and Zoom.
Microsoft Teams
Chat, calls, and collaboration in Microsoft 365
From $4/mo
Free plan available
Zoom
Video conferencing and collaboration platform
From $13.32/mo
Free plan available
Head-to-head comparison
| Feature | Microsoft Teams | Zoom |
|---|---|---|
| Starting price | $4/mo ✓ Cheaper | $13.32/mo |
| Free plan | ✓ Yes | ✓ Yes |
| Pricing model | freemium | freemium |
| G2 rating | 4.3/5 | 4.5/5 ↑ |
| Capterra rating | 4.4/5 | 4.6/5 |
| Founded | 2017 | 2011 |
Microsoft Teams: pros & cons
Pros
- ✓Included in Microsoft 365
- ✓Deep Office integration
- ✓Strong enterprise features
- ✓Large meeting capacity
Cons
- ✗Complex and bloated UI
- ✗Notification management is poor
- ✗Less pleasant than Slack for daily use
- ✗Requires Microsoft ecosystem
Zoom: pros & cons
Pros
- ✓Industry standard for video calls
- ✓Reliable performance
- ✓Easy to join (no account needed)
- ✓Broad platform support
Cons
- ✗Security concerns historically
- ✗Free plan limited to 40 mins
- ✗Gets expensive with Zoom Phone add-ons