Webex vs Microsoft Teams: Which is better in 2026?
A side-by-side comparison of pricing, features, and use cases to help you decide between Webex and Microsoft Teams.
Enterprise video conferencing and collaboration by Cisco
Chat, calls, and collaboration in Microsoft 365
Head-to-head comparison
| Feature | Webex | Microsoft Teams |
|---|---|---|
| Starting price | $14.5/mo | $4/mo ✓ Cheaper |
| Free plan | ✓ Yes | ✓ Yes |
| Pricing model | freemium | freemium |
| G2 rating | 4.2/5 | 4.3/5 ↑ |
| Capterra rating | 4.4/5 | 4.4/5 |
| Founded | 1995 | 2017 |
Webex: pros & cons
- ✓Enterprise-grade security
- ✓Excellent noise cancellation
- ✓Strong compliance features
- ✓Good for regulated industries
- ✗Less intuitive than Zoom
- ✗UI feels dated
- ✗Overkill for small teams
- ✗Higher cost
Microsoft Teams: pros & cons
- ✓Included in Microsoft 365
- ✓Deep Office integration
- ✓Strong enterprise features
- ✓Large meeting capacity
- ✗Complex and bloated UI
- ✗Notification management is poor
- ✗Less pleasant than Slack for daily use
- ✗Requires Microsoft ecosystem
Choose Webex if...
- →You work in a regulated industry — government, finance, healthcare — where end-to-end encryption and FEDRAMP/FedRAMP compliance are non-negotiable
- →Your organisation needs enterprise noise cancellation and AI transcription built into the meeting platform without third-party add-ons
- →You run large-scale webinars or hybrid events and need a platform with Cisco's networking infrastructure behind the reliability
Choose Microsoft Teams if...
- →Your organisation already pays for Microsoft 365 and wants chat, meetings, and file sharing without adding another subscription
- →Your team works heavily in Word, Excel, and SharePoint and wants to co-edit documents directly inside the communication tool
- →You're in enterprise or education where IT manages device policies and Microsoft 365 licensing is already standardised
Our verdict
Webex and Microsoft Teams are closely matched on user ratings. Microsoft Teams is the more affordable option. The right pick depends on your team size and workflow.
Webex vs Microsoft Teams: frequently asked questions
Is Webex better than Microsoft Teams?
Microsoft Teams has a higher G2 score (4.3/5 vs 4.2/5). The best tool depends on your specific use case and budget.
Which is cheaper, Webex or Microsoft Teams?
Microsoft Teams is cheaper, starting at $4/mo.
What is the main difference between Webex and Microsoft Teams?
Webex focuses on video meetings, team messaging, webinars. Microsoft Teams focuses on team chat, video meetings, file sharing (sharepoint). Both serve similar use cases but differ in approach and pricing model.
Can I migrate from Webex to Microsoft Teams?
Most teams migrate between Webex and Microsoft Teams within a day or two. Export your data from Webex (typically as CSV or via API), then use Microsoft Teams's import wizard to bring it across. Check each tool's help centre for a step-by-step migration guide before switching.