Zoom vs Webex: Which is better in 2026?
A side-by-side comparison of pricing, features, and use cases to help you decide between Zoom and Webex.
Zoom
Video conferencing and collaboration platform
From $13.32/mo
Free plan available
Webex
Enterprise video conferencing and collaboration by Cisco
From $14.5/mo
Free plan available
Head-to-head comparison
| Feature | Zoom | Webex |
|---|---|---|
| Starting price | $13.32/mo ✓ Cheaper | $14.5/mo |
| Free plan | ✓ Yes | ✓ Yes |
| Pricing model | freemium | freemium |
| G2 rating | 4.5/5 ↑ | 4.2/5 |
| Capterra rating | 4.6/5 | 4.4/5 |
| Founded | 2011 | 1995 |
Zoom: pros & cons
Pros
- ✓Industry standard for video calls
- ✓Reliable performance
- ✓Easy to join (no account needed)
- ✓Broad platform support
Cons
- ✗Security concerns historically
- ✗Free plan limited to 40 mins
- ✗Gets expensive with Zoom Phone add-ons
Webex: pros & cons
Pros
- ✓Enterprise-grade security
- ✓Excellent noise cancellation
- ✓Strong compliance features
- ✓Good for regulated industries
Cons
- ✗Less intuitive than Zoom
- ✗UI feels dated
- ✗Overkill for small teams
- ✗Higher cost