Zoho CRM
Affordable CRM with deep customisation for growing businesses
Free
Starting price
4.1/5
G2 rating
4
Pricing plans
2005
Founded
Zoho CRM is a feature-rich, budget-friendly CRM platform that rivals Salesforce at a fraction of the cost. Part of the broader Zoho suite, it offers deep customisation, AI-powered insights, and tight integration with 40+ Zoho apps.
Key features
Lead managementDeal trackingWorkflow automationAI assistant (Zia)Blueprint process builderTerritory managementAdvanced analytics
Pros
- ✓Excellent value for money
- ✓Highly customisable
- ✓Strong automation
- ✓Good Zoho ecosystem integration
Cons
- ✗UI feels dated
- ✗Customer support can be slow
- ✗Learning curve for advanced features
- ✗Some features buried in menus
Top Zoho CRM alternatives
HubSpot All-in-one CRM, marketing, and sales platform
Free Compare →
Salesforce The world's #1 CRM platform
$25 Compare →
Pipedrive Sales CRM built by salespeople, for salespeople
$14 Compare →