Salesforce
The world's #1 CRM platform
$25
Starting price
4.3/5
G2 rating
4
Pricing plans
1999
Founded
Salesforce is the leading enterprise CRM platform, offering a comprehensive suite of tools for sales, service, marketing, and analytics. Known for its deep customisation, extensive AppExchange marketplace, and powerful automation.
Key features
Lead managementOpportunity trackingWorkflow automationAppExchange marketplaceAI insightsCustom objectsAdvanced reporting
Pros
- ✓Most powerful CRM available
- ✓Massive ecosystem
- ✓Highly customisable
- ✓Scales to enterprise
Cons
- ✗Very expensive
- ✗Steep learning curve
- ✗Requires dedicated admin
- ✗Implementation costs are high
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