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Pipedrive vs Close: Which is better in 2026?

A side-by-side comparison of pricing, features, and use cases to help you decide between Pipedrive and Close.

Pipedrive

Sales CRM built by salespeople, for salespeople

From $14/mo
No free plan
Close

CRM built for inside sales teams that call and email

From $49/mo
No free plan

Head-to-head comparison

Feature Pipedrive Close
Starting price $14/mo ✓ Cheaper $49/mo
Free plan ✗ No ✗ No
Pricing model paid paid
G2 rating 4.3/5 4.7/5 ↑
Capterra rating 4.5/5 4.7/5
Founded 2010 2013

Pipedrive: pros & cons

Pros
  • Very intuitive UI
  • Affordable entry price
  • Strong mobile app
  • Good automation at mid tiers
Cons
  • Limited marketing features
  • No free plan
  • Reporting less advanced than Salesforce

Close: pros & cons

Pros
  • Best built-in calling of any CRM
  • No integrations needed for outreach
  • Clean UI
  • Fast onboarding
Cons
  • Expensive per seat
  • No free plan
  • Less suited for non-sales-heavy teams
  • Limited marketing features