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Omnisend vs Klaviyo: Which is better in 2026?

A side-by-side comparison of pricing, features, and use cases to help you decide between Omnisend and Klaviyo.

Omnisend

Email and SMS marketing for e-commerce

From $16/mo
Free plan available
Klaviyo

Marketing automation platform built for e-commerce

From $20/mo
Free plan available

Head-to-head comparison

Feature Omnisend Klaviyo
Starting price $16/mo ✓ Cheaper $20/mo
Free plan ✓ Yes ✓ Yes
Pricing model freemium freemium
G2 rating 4.6/5 4.6/5
Capterra rating 4.7/5 4.6/5
Founded 2014 2012

Omnisend: pros & cons

Pros
  • Built for e-commerce
  • Email + SMS in one platform
  • Good Shopify integration
  • Generous free plan
Cons
  • Less powerful for non-e-commerce
  • Automation builder can be limiting
  • Smaller template library than Mailchimp

Klaviyo: pros & cons

Pros
  • Best-in-class e-commerce features
  • Deep Shopify integration
  • Powerful segmentation
  • Revenue attribution
Cons
  • Expensive at scale
  • Overkill for non-e-commerce
  • Learning curve for automations